Effective Date: 10 May 2025
Last Updated: 10 May 2025
Company: Idea Nova Technology Pvt. Ltd.
Email: support@bindas.live
Address: No 26/27, 10th Upper Floor, Raheja Tower, Mahatma Gandhi Road, Bangalore North, Karnataka, India, 560001


1. Introduction

We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our OTT platform “Bindas.live,” in accordance with applicable Indian data protection laws.


2. Information We Collect

We may collect the following types of personal and sensitive personal data:

  • Personal Information: Name, email ID, phone number, gender, date of birth

  • Login Credentials: User ID, passwords (encrypted)

  • Device Information: IP address, device ID, browser type, location

  • Payment Information: UPI ID, credit/debit card details (via payment gateways)

  • Usage Data: Viewing history, preferences, interactions, search queries

  • Third-party data: If you use Google or Facebook to log in


3. Legal Basis for Processing

We process personal data based on:

  • User consent (explicit or implied)

  • Contractual necessity

  • Legitimate interests

  • Compliance with legal obligations (such as law enforcement or regulatory authorities)


4. Age Restriction

Our services are only available to users aged 16 years and above. We do not knowingly collect data from individuals under 16. If you are a parent or guardian and believe your child has provided us with personal data, contact us to delete it.


5. How We Use Your Information

  • To provide and personalize OTT content

  • To manage subscriptions and billing

  • To improve service performance and user experience

  • To send notifications, offers, or marketing communication (with consent)

  • To detect and prevent fraud or illegal activity

  • To comply with legal obligations


6. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Payment service providers

  • Content delivery networks (CDNs)

  • Marketing & analytics partners (in anonymized form)

  • Legal or regulatory authorities (as required)


7. User Rights

As per Indian law, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Withdraw consent

  • Request data deletion

  • Restrict data processing

Contact: support@bindas.live to exercise your rights.


8. Data Retention

We retain your personal data as long as your account is active and for a limited period afterward to comply with legal obligations or resolve disputes.


9. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data. This includes data encryption, access control, and regular audits.


10. Cookies and Tracking

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences via your browser settings.


11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.


12. Grievance Officer

As per IT Rules 2021, you may contact our Grievance Officer:

Name: Neeraj
Email: grievance@bindas.live
Address: Same as company address
Time to Respond: Within 15 days


13. Changes to This Policy

We may update this policy from time to time. Any significant changes will be notified via email or through the platform.